ALL ABOUT BLOOMSYBOX

What comes in a BloomsyBox?

Each subscription order includes a unique, handpicked bouquet. As the seasons change, so will your BloomsyBox!

When will my flowers arrive?

Your first BloomsyBox will be delivered on the date you selected at checkout. For monthly subscriptions, future shipments will arrive each month on the same date as your first delivery. We deliver from Monday to Friday. If you ordered a weekly or bi-

Will I receive the same bouquet more than once?

Definitely not! We love to surprise our subscribers, and we have a strict research-based schedule, so you will never receive the same bouquet. You may receive bouquets with similar flowers, but always in different seasonal colors. Each order will be

Can I give a subscription as a Gift?

Absolutely! When you purchase a subscription at checkout, you have the option to mark it as a gift. You can also include a Gift Message! Please note that your name will not automatically appear in the message, so be sure to add it at the end so the r

When will I be billed?

You will be charged for your plan as soon as you sign up. After the subscription period ends (month-to-month, 3, 6, or 12 months), your subscription will renew, and you will be charged eight days before your next shipment arrives.

Can I Skip/Pause my Subscription?

You can skip a shipment or pause your subscription at any time, and you will not be charged for any skipped months. To skip a shipment, simply log in to your account at https://www.bloomsybox.com/customer. If you need to pause your subscription for a

How can I contact Customer Service?

If you need to reach out to us for any reason, we are here to help!. You can chat directly with us on our website from 9 AM to 6 PM, Monday through Friday. You can also email us at [email protected] any day of the week, and we typically respond wit

What is your Cancellation Policy?

To cancel your subscription, follow these steps:. 1. Log into your account. 2. Click on the "Subscriptions" tab located in the top left-hand corner. 3. Scroll down to the bottom of the page and click on "More Details.". 4. Select the option to "Cance

How do I login to my customer account?

After placing an order, you will receive an email containing a link to set up and access your customer account portal. If you can't locate the original email, please contact customer support for assistance. Once you've set up your account and want to

Can I choose specific flowers not to be included in my Subscription?

Unfortunately, we can not offer personalization requests to our subscriptions. Our flower designers select the best and freshest varieties according to the time of the year. We do offer a Pet-Safe Subscription that follows all of the ASPCA guidelines

My flowers arrived damaged, what can I do?

Due to the nature of flower bouquets being fragile and that the shipping process is not always kind (or easy), although we take extra care in securing our flowers, sometimes things can happen. When this happens, we fix it. Please make sure you contac

Do you offer free shipping?

We provide fast and free shipping for all our Subscriptions within the contiguous United States (excluding Hawaii and US territories). Additionally, BloomsyBox Subscribers will receive Free Shipping on all one-time orders.

Do you only sell Subscriptions?

We offer a wide variety of Plants and Bouquets that can be purchased as a one-time gift. You can browse our selection Here

My Plant arrived damaged, what can I do?

If your pot arrives damaged, we will replace it. If your plant dies within 15 days of delivery, we will also replace it for free. Please provide clear photos as proof of damage for the replacement. Replacements will only be made for the damaged pot o