BloomsyBox Help Center logo
BloomsyBox Help Center logo

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What comes in a BloomsyBox?

Each subscription order contains a unique handpicked bouquet. Seasons change, and so will your BloomsyBox!

When will my flowers arrive?

Your first BloomsyBox will be delivered on your selected date upon checking out. For monthly subscriptions, your future shipments will arrive each month according to the delivery date of your first shipment. We deliver Monday - Friday. If you ordered

Will I receive the same bouquet more than once?

Definitely not! We love to surprise our subscribers, and we have a strict research-based schedule, so you will never receive the same bouquet. You may receive bouquets with similar flowers, but always in different seasonal colors. Each order will be

Can I give a subscription as a Gift?

Yes! When purchasing the subscription before checking out, you can select if it is a gift and if you would like this gift to auto-renew or not. You can even add a Gift Message! Keep in mind your name will not appear automatically in the message, so m

When will I be billed?

You will be billed for your plan immediately upon signup. After the subscription cycle ends (month-to-month, 3, 6, 12 months), if you signed up for auto-renewal, you will be billed eight days before your next shipment arrives.

Can I Skip/Pause my Subscription?

Yes, you can skip a shipment or pause your subscription anytime. You will not be charged for skipped months. Contact us at [email protected], and we will be happy to assist you.

How can I contact Customer Service?

If you need to contact us for any reason, we are here for you!. You can chat with us directly on our website, from 9 am to 6 pm, Monday – Friday. By email at [email protected], 7 days a week, we typically respond in 24 hrs. You can also call us at

What is your Cancellation Policy?

If you would like to cancel your subscription, you must do so before the next billing date, or you will continue to be billed for the following orders. We hate to see you go! If you’re canceling due to an unsatisfactory experience, we want to make it

How do I login to my customer account?

Upon subscribing, you will receive an email with a link to manage your subscription. You can set up and access your customer account portal using that link. If you cannot find the original email, you can contact customer support. If you’ve set up you

Can I choose specific flowers not to be included in my Subscription?

Unfortunately, we can not offer personalization requests to our subscriptions. Our flower designers select the best and freshest varieties according to the time of the year. We do offer a Pet-Safe Subscription that follows all of the ASPCA guidelines

My flowers arrived damaged, what can I do?

Due to the nature of flower bouquets being fragile and that the shipping process is not always kind (or easy), although we take extra care in securing our flowers, sometimes things can happen. When this happens, we fix it. Please make sure you contac