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BloomsyBox Help Center

<p><span style="color: rgba(0, 0, 0, 0.87); font-family: Roboto, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Due to the nature of flower bouquets being fragile and that the shipping process is not always kind (or easy), although we take extra care in securing our flowers, sometimes things can happen. When this happens, we fix it. Please make sure you contact us within 3 days of receiving your flowers and make sure, if possible, to include a photo; we will get back to you in 24 hours. </span></p>

Due to the nature of flower bouquets being fragile and that the shipping process is not always kind (or easy), although we take extra care in securing our flowers, sometimes things can happen. When this happens, we fix it. Please make sure you contac

My flowers arrived damaged, what can I do?

ALL ABOUT BLOOMSYBOX

What comes in a BloomsyBox?

When will my flowers arrive?

Will I receive the same bouquet more than once?

Can I give a subscription as a Gift?

When will I be billed?

Can I Skip/Pause my Subscription?

How can I contact Customer Service?

What is your Cancellation Policy?

How do I login to my customer account?

Can I choose specific flowers not to be included in my Subscription?

Do you offer free shipping?

Do you only sell Subscriptions?

My Plant arrived damaged, what can I do?

What Credit Cards do you take?

My card was declined, what's the problem?

Why was my subscription renewed?

Discounts and Promos

BILLING AND PAYMENT

What is a Gift Subscription and how does it work?

If I cancel in the middle of a Subscription, will I still receive all my prepaid bouquets?

How do I change my subscription?

How do I cancel my Subscription?

How can I make changes to my order?

What is the deadline for making changes to my subscription?

Can I Skip/Pause my subscription?

UPDATING A SUBSCRIPTION

Can I change the delivery date of my Bloomsybox?

I need to change the Shipping address, what can I do?

HELP! My BloomsyBox has not arrived

Where do you deliver?

Do you deliver to P.O. Boxes?

Do you deliver to funeral homes?

Can I request special delivery instructions for my flowers?

Will I receive tracking information for my order?

Which days do you deliver?

Why does FedEx sometimes require a signature?

If I have a special occasion, should I order my flowers for the same day of the Event?

My flowers arrived damaged, what can I do?Updated 2 years ago