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BloomsyBox Help Center

<p><span style="font-size: 14px;">If your pot arrives damaged, we will replace it. If your plant dies within 15 days of delivery, we will also replace it for free. Please provide clear photos as proof of damage for the replacement. Replacements will only be made for the damaged pot or plant. </span></p>

If your pot arrives damaged, we will replace it. If your plant dies within 15 days of delivery, we will also replace it for free. Please provide clear photos as proof of damage for the replacement. Replacements will only be made for the damaged pot o

My Plant arrived damaged, what can I do?

ALL ABOUT BLOOMSYBOX

What comes in a BloomsyBox?

When will my flowers arrive?

Will I receive the same bouquet more than once?

Can I give a subscription as a Gift?

When will I be billed?

Can I Skip/Pause my Subscription?

How can I contact Customer Service?

What is your Cancellation Policy?

How do I login to my customer account?

Can I choose specific flowers not to be included in my Subscription?

My flowers arrived damaged, what can I do?

Do you offer free shipping?

Do you only sell Subscriptions?

What Credit Cards do you take?

My card was declined, what's the problem?

Why was my subscription renewed?

Discounts and Promos

BILLING AND PAYMENT

What is a Gift Subscription and how does it work?

If I cancel in the middle of a Subscription, will I still receive all my prepaid bouquets?

How do I change my subscription?

How do I cancel my Subscription?

How can I make changes to my order?

What is the deadline for making changes to my subscription?

Can I Skip/Pause my subscription?

UPDATING A SUBSCRIPTION

Can I change the delivery date of my Bloomsybox?

I need to change the Shipping address, what can I do?

HELP! My BloomsyBox has not arrived

Where do you deliver?

Do you deliver to P.O. Boxes?

Do you deliver to funeral homes?

Can I request special delivery instructions for my flowers?

Will I receive tracking information for my order?

Which days do you deliver?

Why does FedEx sometimes require a signature?

If I have a special occasion, should I order my flowers for the same day of the Event?

My Plant arrived damaged, what can I do?Updated a month ago