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BloomsyBox Help Center

<span id="isPasted" style="color: rgba(0, 0, 0, 0.87); font-family: Roboto, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If you need to contact us for any reason, we are here for you!&#xA0;<span style="color: rgba(0, 0, 0, 0.87); font-family: Roboto, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You can chat with us directly on our website, from 9 am to 6 pm, Monday &#x2013; Friday. By email at&#xA0;<a href="mailto:info@bloomsybox.com" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(229, 231, 235); --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; --tw-shadow:0 0 #0000; color: inherit; text-decoration: inherit; font-family: Roboto, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">info@bloomsybox.com</a><span style="color: rgba(0, 0, 0, 0.87); font-family: Roboto, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">, 7 days a week, we typically respond in 24 hrs. You can also call us<span id="isPasted" style="color: rgba(0, 0, 0, 0.87); font-family: Roboto, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;at 1-877-422-1316.&#xA0;We will be more than happy to talk with you.

If you need to contact us for any reason, we are here for you!. You can chat with us directly on our website, from 9 am to 6 pm, Monday – Friday. By email at info@bloomsybox.com, 7 days a week, we typically respond in 24 hrs. You can also call us at

How can I contact Customer Service?

ALL ABOUT BLOOMSYBOX

What comes in a BloomsyBox?

When will my flowers arrive?

Will I receive the same bouquet more than once?

Can I give a subscription as a Gift?

When will I be billed?

Can I Skip/Pause my Subscription?

What is your Cancellation Policy?

How do I login to my customer account?

Can I choose specific flowers not to be included in my Subscription?

My flowers arrived damaged, what can I do?

What Credit Cards do you take?

My card was declined, what's the problem?

Why was my subscription renewed?

Discounts and Promos

BILLING AND PAYMENT

What is a Gift Subscription and how does it work?

If I cancel in the middle of a Subscription, will I still receive all my prepaid bouquets?

How do I change my subscription?

How do I cancel my Subscription?

How can I make changes to my order?

What is the deadline for making changes to my subscription?

Can I Skip/Pause my subscription?

UPDATING A SUBSCRIPTION

Can I change the delivery date of my Bloomsybox?

I need to change the Shipping address, what can I do?

HELP! My BloomsyBox has not arrived

Where do you deliver?

Do you deliver to P.O. Boxes?

Do you deliver to funeral homes?

Can I request special delivery instructions for my flowers?

Will I receive tracking information for my order?

Which days do you deliver?

Why does FedEx sometimes require a signature?

If I have a special occasion, should I order my flowers for the same day of the Event?

How can I contact Customer Service?Updated a year ago