BloomsyBox Help Center logo
BloomsyBox Help Center logo

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Can I change the delivery date of my Bloomsybox?

After receiving a confirmation email, you have 24 hours to make changes. Feel free to send your changes by email at: [email protected], by chat, or by phone at 1-877-422-1316.  We are available Monday - Friday, 9 AM - 6 PM EST. Keep in mind we only

I need to change the Shipping address, what can I do?

You will need to contact us before your order ships so that we can adjust the shipping information for your order. You can call us at 1877-422-1316, email us at [email protected], or Chat with us directly on our website. We do not take responsibili

HELP! My BloomsyBox has not arrived

You will receive your first order on the date you selected at checkout. Future deliveries of monthly orders will arrive on the anniversary date of your first delivery. Weekly and Bi-weekly orders deliver on Tuesdays. Think your BloomsyBox might be mi

Where do you deliver?

We currently deliver nationwide. At this time, we are unable to deliver to Puerto Rico, Alaska, and Hawaii, but hopefully will be able to in the future.

Do you deliver to P.O. Boxes?

Due to the limited receiving hours at USPS, we are unable to deliver to PO Boxes.

Do you deliver to funeral homes?

Since our flowers are shipped in a bud form and are not previously arranged in water, we strongly suggest sending them directly to the home address of the family.

Can I request special delivery instructions for my flowers?

Yes, you will need to create an account with FedEx and use the FedEx Delivery Manager. You can request delivery instructions and special delivery times. If you need to change the delivery date or address, please get in touch with us before the renewa

Will I receive tracking information for my order?

Yes, once your order is scanned by FedEx, you will receive an email with your tracking number, so you can keep track of your flowers.

Which days do you deliver?

We currently deliver our orders from Monday – Friday.

Why does FedEx sometimes require a signature?

Although BloomsyBox does not require a signature, sometimes FedEx may require that recipients sign for International shipments. If your BloomsyBox is traveling from one of our farms in South America, FedEx may ask for a signature. You also have the o

If I have a special occasion, should I order my flowers for the same day of the Event?

Since our flowers are shipped in a bud form, we strongly suggest ordering them 2-3 days before your event so that you have time to hydrate them and they are fully bloomed on your special day.