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BloomsyBox Help Center

<p id="isPasted" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(229, 231, 235); --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; --tw-shadow:0 0 #0000; margin: 0px 0px 1rem; color: rgba(0, 0, 0, 0.87); font-family: Roboto, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You will need to contact us before your order ships so that we can adjust the shipping information for your order. You can call us at 1877-422-1316, email us at <a href="mailto:info@bloomsybox.com" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(229, 231, 235); --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; --tw-shadow:0 0 #0000; color: inherit; text-decoration: inherit;">info@bloomsybox.com</a>, or Chat with us directly on our website.<p style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(229, 231, 235); --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; --tw-shadow:0 0 #0000; margin: 0px 0px 1rem; color: rgba(0, 0, 0, 0.87); font-family: Roboto, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We do not take responsibility for orders entered with incorrect shipping information or redirect any packages.

You will need to contact us before your order ships so that we can adjust the shipping information for your order. You can call us at 1877-422-1316, email us at info@bloomsybox.com, or Chat with us directly on our website. We do not take responsibili

I need to change the Shipping address, what can I do?

SHIPPING

What comes in a BloomsyBox?

When will my flowers arrive?

Will I receive the same bouquet more than once?

Can I give a subscription as a Gift?

When will I be billed?

Can I Skip/Pause my Subscription?

How can I contact Customer Service?

What is your Cancellation Policy?

How do I login to my customer account?

Can I choose specific flowers not to be included in my Subscription?

My flowers arrived damaged, what can I do?

Do you offer free shipping?

Do you only sell Subscriptions?

My Plant arrived damaged, what can I do?

ALL ABOUT BLOOMSYBOX

What Credit Cards do you take?

My card was declined, what's the problem?

Why was my subscription renewed?

Discounts and Promos

BILLING AND PAYMENT

What is a Gift Subscription and how does it work?

If I cancel in the middle of a Subscription, will I still receive all my prepaid bouquets?

How do I change my subscription?

How do I cancel my Subscription?

How can I make changes to my order?

What is the deadline for making changes to my subscription?

Can I Skip/Pause my subscription?

UPDATING A SUBSCRIPTION

Can I change the delivery date of my Bloomsybox?

HELP! My BloomsyBox has not arrived

Where do you deliver?

Do you deliver to P.O. Boxes?

Do you deliver to funeral homes?

Can I request special delivery instructions for my flowers?

Will I receive tracking information for my order?

Which days do you deliver?

Why does FedEx sometimes require a signature?

If I have a special occasion, should I order my flowers for the same day of the Event?

I need to change the Shipping address, what can I do?Updated 2 years ago