BloomsyBox Help Center logo
BloomsyBox Help Center logo

All articles



When will my flowers arrive?

Your first BloomsyBox will be delivered on your selected date upon checking out. Following your first shipment, your future shipments will arrive each month according to the delivery date of your first shipment. We deliver Monday - Friday.

What comes in a BloomsyBox?

Each subscription order contains a unique handpicked bouquet. Seasons change and so will your BloomsyBox!

Will I receive the same bouquet more than once?

Definitely not! We love to surprise our subscribers, and we have a strict research-based schedule, so you will never receive the same bouquet. You may receive bouquets with similar flowers, but always in different seasonal colors. Each order will be

Can I give a subscription as a gift?

Yes! When purchasing the subscription before checking out, you can select if it is a gift and if you would like this gift to auto-renew or not. You can even add a Gift Message :) When you purchase a gift subscription, it will automatically live in yo

When will I be billed?

You will be billed for your plan immediately upon signup. After the subscription cycle ends (month-to-month, 3, 6, 12 months), if you signed up for auto-renewal, you will be billed eight days before your next shipment arrives.

Can I Skip/Pause my subscription?

Yes, you can skip a shipment or pause your subscription anytime. You will not be charged for skipped months. Contact us at [email protected], and we will be happy to assist you.

What is the Cancelation policy?

If you would like to cancel your subscription, you must do so before the next bill date, or you will continue to be billed for the following orders. If you’re canceling due to an unsatisfactory experience, we want to make it right. Please get in touc

How do I Login to My Account?

Upon subscribing, you will receive an email with a link to manage your subscription. Using that link, you can set up and access your customer account portal. If you are unable to find the original email, you can contact customer support. If you’ve se

Can I choose specific flowers not to be included in your subscriptions?

Unfortunately, we can not personalize requests to our subscriptions. Our flower designers select the best and freshest varieties according to the time of the year. We do offer a Pet-Safe Subscription that follows all of the ASPCA guidelines. You can

What vase size would you recommend for my flowers?

We suggest using a vase with a top opening of 4-5 inches for Original, Deluxe, and Weekly bouquets.For Premium and NYBG bouquets, we suggest using a vase with an opening of 5 - 6 inches.The height of the vase is according to your preference. Ideally,