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BloomsyBox Help Center

<span id="isPasted" style="color: rgba(0, 0, 0, 0.87); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you need help changing your subscription, please get in touch with us at:&#xA0;<a href="mailto:%20info@bloomsybox.com" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(229, 231, 235); --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; --tw-shadow:0 0 #0000; color: inherit; text-decoration: inherit; font-family: Roboto, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);"></a><a data-fr-linked="true" href="mailto:info@bloomsybox.com,">info@bloomsybox.com,</a> by phone at 1877-422-1316, or by Chat. &#xA0;We are available Monday - Friday 9:00 AM - 6:00 PM<span id="isPasted" style="color: rgb(65, 65, 65); font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;EST. We will be happy to help.

If you need help changing your subscription, please get in touch with us at: info@bloomsybox.com, by phone at 1877-422-1316, or by Chat.  We are available Monday - Friday 9:00 AM - 6:00 PM EST. We will be happy to help.

How do I change my subscription?

UPDATING A SUBSCRIPTION

What comes in a BloomsyBox?

When will my flowers arrive?

Will I receive the same bouquet more than once?

Can I give a subscription as a Gift?

When will I be billed?

Can I Skip/Pause my Subscription?

How can I contact Customer Service?

What is your Cancellation Policy?

How do I login to my customer account?

Can I choose specific flowers not to be included in my Subscription?

My flowers arrived damaged, what can I do?

Do you offer free shipping?

Do you only sell Subscriptions?

My Plant arrived damaged, what can I do?

ALL ABOUT BLOOMSYBOX

What Credit Cards do you take?

My card was declined, what's the problem?

Why was my subscription renewed?

Discounts and Promos

BILLING AND PAYMENT

What is a Gift Subscription and how does it work?

If I cancel in the middle of a Subscription, will I still receive all my prepaid bouquets?

How do I cancel my Subscription?

How can I make changes to my order?

What is the deadline for making changes to my subscription?

Can I Skip/Pause my subscription?

Can I change the delivery date of my Bloomsybox?

I need to change the Shipping address, what can I do?

HELP! My BloomsyBox has not arrived

Where do you deliver?

Do you deliver to P.O. Boxes?

Do you deliver to funeral homes?

Can I request special delivery instructions for my flowers?

Will I receive tracking information for my order?

Which days do you deliver?

Why does FedEx sometimes require a signature?

If I have a special occasion, should I order my flowers for the same day of the Event?

How do I change my subscription?Updated 4 months ago