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BloomsyBox Help Center

Need help with your order? Contact BloomsyBox for expert advice on flower and plant delivery, order tracking, and customer support. We’re here for you.

What comes in a BloomsyBox?

When will my flowers arrive?

Will I receive the same bouquet more than once?

Can I give a subscription as a Gift?

When will I be billed?

Can I Skip/Pause my Subscription?

How can I contact Customer Service?

What is your Cancellation Policy?

How do I login to my customer account?

Can I choose specific flowers not to be included in my Subscription?

My flowers arrived damaged, what can I do?

Do you offer free shipping?

Do you only sell Subscriptions?

My Plant arrived damaged, what can I do?

ALL ABOUT BLOOMSYBOX

What Credit Cards do you take?

My card was declined, what's the problem?

Why was my subscription renewed?

Discounts and Promos

BILLING AND PAYMENT

What is a Gift Subscription and how does it work?

If I cancel in the middle of a Subscription, will I still receive all my prepaid bouquets?

How do I change my subscription?

How do I cancel my Subscription?

How can I make changes to my order?

What is the deadline for making changes to my subscription?

Can I Skip/Pause my subscription?

UPDATING A SUBSCRIPTION

Can I change the delivery date of my Bloomsybox?

I need to change the Shipping address, what can I do?

HELP! My BloomsyBox has not arrived

Where do you deliver?

Do you deliver to P.O. Boxes?

Do you deliver to funeral homes?

Can I request special delivery instructions for my flowers?

Will I receive tracking information for my order?

Which days do you deliver?

Why does FedEx sometimes require a signature?

If I have a special occasion, should I order my flowers for the same day of the Event?

What Shipping Coriers Do You Use?

SHIPPING

Can I give a subscription as a gift?

What is the Cancelation policy?

How do I Login to My Account?

Can I choose specific flowers not to be included in your subscriptions?

What vase size would you recommend for my flowers?

Will I be refunded if my subscription was auto-renewed by mistake?

Can I pause my monthly flower subscription?

ALL ABOUT SUBSCRIPTIONS

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ALL ABOUT BLOOMSYBOX

BILLING AND PAYMENT

UPDATING A SUBSCRIPTION

SHIPPING

ALL ABOUT SUBSCRIPTIONS